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    FREQUENTLY ASKED QUESTIONS

    Registrations

    Minimum age of events

    The following age limits apply for the Canberra Times Marathon Festival:

      • Marathon - Participants must be 18 years + on race day
      • Half Marathon – Participants must be 16 years + on race day
      • 10km – All children under the age of 12 must be accompanied by a guardian. The child’s guardian must be entered in the event.
      • 5km – All children under the age of 8 must be accompanied by a guardian. The child’s guardian must be entered in the event
      2km kids -All entrants under the age of 5 must be accompanied by a non registered parent/guardian for the entire duration of the race.

     

    Names on bibs

    If you register for the event before11:59pm Thursday, 15 February 2024 your first name will be printed on your race bib. You must have selected postage to get your name on your bib.

    I have toddler, do they have to pay?

    Children under four years of age are not required to pay the entry fee, however for safety and insurance reasons you will be required to provide details in the registration process.

    When do registrations close?

    Super Early Bird Entries End 11:59pm Thursday, 31 August 2023

    Early Bird Entries End 11:59pm Thursday, 16 November 2023

    Standard Entries End 11:59pm Thursday, 29 February 2024

    Last Minute/Online Entries Ends 30 min before race start on 7 April 2024

     

    You can register in person at the Event Village at John Dunmore Lang Place on Friday 5 April between 2pm - 6pm, Saturday 6 April between 8am - 4pm and on the morning of the event Sunday 7 April from 5am.

    I’m having trouble entering - what do I do?

    Please emailinfo@solemotive.com.

    I can no longer participate – what happens now?

    You don’t have to notify Sole Motive (the organiser) if you are unable to run for any reason. However, there are no refunds for non-starters or non-finishers.

    We do offer the following:

     

    1. Withdrawal from the event: Withdrawals receive a credit note if they are made before5:00pm, Thursday 7 March 2024,no exceptions apply.  After this date, no credit notes will be issued. Credit notes are valid for 1 year from the date of issuing and valid for Sole Motive owned events and cannot be used for contracted events. Refunds will not be issued. When an entrant registers, they agree to the below terms and conditions;

    T&C #15. I agree that there are no refunds, however, I may request a credit note for other SM owned events (minus $10 for admin fees) no later than 5pm, one month prior to the event. After this date, no credit notes will be issued. Credit notes will not be issued when downgrading distances. Credit notes will be valid for SM owned events and cannot be used for contracted events. Credit notes are valid for 1 year from the date of issuing.


    Change of Distance:

    You can change your distance online up until Friday, 5th April 2024.

    Use thislink. Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

    HOW DO I CHANGE MY DISTANCE?

    Event upgrades/downgrades can be made online up until Friday 5 April 2024. Use thislink.

     

    Refunds/credit notes cannot be issued for the difference in entry fee (if any) when downgrading your distance.

     

    If you change your distance then you can use your existing race bib for your new distance.

    I’ve already registered but I want to join a team

    If you wish to join a team, you can do so through your registrationlink.

    I accidentally entered the wrong details on my registration – how do I fix this?

    • If you need to update your details you can do so viaRegister Now.
    • Please log in and click the cogwheel within your Canberra Times Marathon Festival registration, then click ‘My Registration’. On the next page, click ‘Edit’, update your details and then click ‘Save’.

    I have lost or never received my confirmation email, can I have it resent?

    Please ensure you have checked your junk/spam folder for your confirmation email (e-ticket). If you can still not locate it, you can log viaRegister Now and choose to resend your registration email.

    Can my friend take my entry if I can no longer participate?

    There is a $10 admin fee to transfer your entry into someone else’s name. Please email info@solemotive.com no later than Friday 29 March 2024.

    Can I register at the event?

    You can register in person at the Event Village at John Dunmore Lang Place on Friday 5 April between 2pm - 6pm, Saturday 6 April between 8am - 4pm and on the morning of the event Sunday 7 April from 5am.

    On Course

    Toilet, drink & first-aid locations

    Public and portable toilets are located at the Event Village as well as at a first aid post. Please refer to relevant distance page for on course toilet and drink station locations.

    personal refreshment drop off

    Marathon participants are able to utilise the personal refreshment drop off. If you require personal refreshments throughout your race you can drop off your refreshments at the Info Marquee on Saturday 6 April between 8am - 2pm.

     

    For more information please see distance pages.

    Can I run with headphones?

    We strongly discourage the use of headphones on the course. If you do choose to use headphones while running, please ensure that you are still able to hear what is happening around you. 

    Can I have a supporter ride a bike next to me?

    No personal support riders or bike riders within the vicinity of runners are permitted on course. It is the responsibility of each athlete while running to ensure that no bikes are on the course near the runners. Any transgression will result in disqualification from the event. 

    Can I run with a pram?

    Prams are permitted in all events – please start at the back of your wave for safety reasons. 

    Can I run as a support person for someone who needs assistance?

    If you are running to lend a helping hand to someone who is unable to run without you, then please contact Sole Motive on (03) 9285 0600 or info@solemotive.com. 

    Can I run with my PET?

    All animals are strictly prohibited from entering any part of the course at any time. However, we welcome dogs on leads in the event village. 

    Wheelchair information

    Racing Wheelchair: If you are in a racing wheelchair please contact timing@solemotive.com to secure your spot. The racing wheelchair wave will start approximately 10 minutes before the official start of the event.

     

    Non Racing Wheelchair: Sole Motive accommodates wheelchairs in our event. If you’re not a Racing Wheelchair Athlete, please start at the back of the final wave in your event.

    Pace Leaders

    The Marathon, Half Marathon and 10K will be supported by pace leaders.

    Marathon Pacers:
    3hrs, 3hrs 15mins, 3hrs 30mins, 3hrs 45mins, 4hrs, 4hrs 15mins
     
    Half Marathon Pacers:
    90mins, 1hr 40mins, 1hr 50mins, 2hrs, 2hrs 10mins
     
    10km Pacers:
    There are no pacers for the 10K event.
     
    • If you are a participating athlete and wish to join a Pace Group, please look out for the Pace Group signs at the Start Area on race day. All Pace Group Leaders will be identifiable in event gear with their particular pace time clearly visible on their race BIB.

    How Do i apply to become a pace leader?

    To carry out the pace leader role you’ll need to be able to comfortably run the pace you’ve nominated for.

     

    You also need to be prepared to offer encouragement and motivate runners in your pack.

     

    Sole Motive will cover the costs of entry fees for all pacers.

     

    To apply, please fill in the details below and send them to j.shepherd@solemotive.com.

     

    Name

    Email

    Mobile

    T-shirt/singlet size

    Preference 1

    Distance

    Pace

    Preference 2

    Distance

    Pace

    Past experience in pacing:

    Upload link to a run result:

    Race Packs

    Race Bib Postage and Collection

    There are two options to collect your race kit:

     

    Option 1 – Postage:

     

    If you wish to have your race bib posted to you, you must register before 11:59pm, Thursday 21 March 2024. Please note, a delivery fee of $8.95 applies.

     

    Option 2 – Pickup at the event site:

     

    All participants can collect their Race Bib at the event site on Friday 5 April 2pm - 6pm and Saturday 6 April 8am - 4pm and on event day Sunday 7 April from 5am.

    MERCHANDISE

    All merchandise ordered before 11:59 pm Thursday 22 March will be mailed out.

     

    After this date all merchandise will be available at the event site from the Sole Motive Race Ready Store:

    Friday 5 April: 2pm - 6pm
    Saturday 6 April: 8am - 4pm
    Sunday 7 April: from 5am.

    Race Weekend

    RACE DAY TIMETABLE

    5:00am -Event Village opens

    6:15am -Marathon starts

    7:00am -10km starts

    7:30am -5.4km starts

    8:20am -Half Marathon starts

    9:00am -2km Kids starts

    1:00pm - All runners off road

    ROAD CLOSURES 

    Read detailed road closure information here.

    CAR/BIKE PARKING? 

    Car Parking

    Parking is limited on the morning of the event. Please allow plenty of time to find parking prior to your event start time. We strongly recommend you get dropped at the event or carpool to the event. 
     

    Public Parking is available at the following locations:  

     

    Exact Car Parking locations highlighted within the Course Map in the App.  

     

    1. Friday 5th and Saturday 6th April (Race Bib Collection & EXPO) 

    Questacon Car Park - access via Parkes Place West and Queen Elizabeth Drive

    Treasury Building Car Park - access via Langton Crescent
     

    2. Sunday 7th April (Event Day)

    Treasury Building and Langton Car Park - access via Langton Crescent – Marathon Runners only (will fill quickly)

    Blackall St Car Park – access off Blackall St and/or Brisbane Ave (This is a 1.2km or 15-minute walk to the event village)

    Russell Office Carpark - access off Kings Ave (This is a 2km or 20-minute walk to the event village)

     

    If you are driving, we recommend using the Blackall or Russell Office Car Parks.

     

    Accessible parking (Event Day)

    Newlands St has 5 parking spots for accessible parking.

    Sole Motive has reserved additional accessible parking in the Treasury Car Park. This is only available for those with accessible parking permits.

    Entry for Treasury Car park is off Newlands St.

     

    Please note that it is an offence under the National Land (Road Transport) Ordinance 2014 to park a vehicle on open space in the area where The Canberra Times Marathon Festival is being held. Open space is any area that is not designed for the movement or parking of motor vehicles, such as grassed areas, footpaths and landscaped areas. The National Capital Authority will be enforcing parking regulations for the duration of this event, and attendees should ensure they park legally to avoid the risk of an infringement being issued to their vehicle.

     

    Bike 

    Sole Motive will provide plenty of bike parking at the event site. Please make sure to bring your own lock to ensure your bike is secure.

    Shuttle Bus Service

    Bookings for the shuttle bus service is now closed. If you have booked you will have received information via email.
     
    There will be a shuttle bus service operating between Braddon and Commonwealth Avenue* to assist participants who want to avoid traffic congestion. The shuttle bus is $10 each way and can be booked through your registration.
     
    Options for all distances from Girrawhween St Braddon (between Nouthbourne and Mort Sts) to Commonwealth Avenue (Across from Albert Hall):
     
    4:45am - Suitable for marathon participants
    5:45am - Suitable for 10k & 5.4k participants
    6:45am - Suitable for 5.4k and half marathon participants
     
    Return shuttle buses from Commonwealth Avenue(adjacent to Albert Hall) to Girrawhween St Braddon (between Nouthbourne and Mort Sts):
     
    9:00am
    10:30am
    12:15pm
     
    *Please note that the drop off point at Commonwealth Avenue is a 700m walk from the event village and start line locations. There will be signage and volunteers to direct you once you get off the bus.
     
    **The cut off to register for the shuttle bus service is 11:59PM 7 March 2024.

    DROP-OFF POINT

    The best drop-off point is Commonwealth Ave opposite Albert Hall. It is then a 700m or 10 minute walk to the Event Village.

    TCS APP

    The TCS-powered Canberra Times Marathon app has all the race day information you need including live tracking, start times, results, sustainability scorecard, interactive course maps, and more. Download it here.

    PARTICIPANT INSTRUCTIONS

    Participant Instructions are available here.

    Bag drop information

    Bag drop is available in the Event Village.

     

    Your race number features a tear-off strip for you to attach to your backpack or clothing bag. Do not leave any valuables in your bag as we cannot accept responsibility for valuables lost or stolen.

    Please note, we have cut down on single-use plastics and will not be providing plastic bags to put belongings in at the Bag Drop Marquee. Please remember to bring your own bag to the event.

    I WANT TO VOLUNTEER, HOW DO I APPLY?

    The following positions are available for volunteers:

    • - Lead Bike Riders (Times Range from 05:45 to 13:15) with the average lead bike shift lasting 4 hours
    • - Course Marshals (Times Range in between 5:30am - 1:00pm) and the shift length on average is 5 hours

    - Drink Station Assistants (Times Range in between 6:00am - 1:30pm) and the shift length on average is 5 hours

     

    As a thank you for volunteering, we provide volunteers with one of the two following volunteer benefits:

    • - $80 off Registration Fees for any future Sole Motive Event (must be used within one year from issue).
    • - 20% Sole Motive Retail Voucher for Full Priced Items (must be used within one year from issue)

     

    To apply, please email jack@solemotive.com.

    Results

    Will there be FINISHER T-SHIRTS?

    Yes, finisher t-shirts will be given to marathon (42.2K) finishers only.

    Will there be an awards ceremony at the end of the event and how will the top 3 place getters be awarded?

    Yes, placegetters will be awarded based on gun time rather than the adjusted time for each run (net time). If any runner wants to place in this event, they must start in the first wave. Trophies will be presented to participants post-race, see times below:

    10K - 8:15am
    5.4K - 8:15am
    Half Marathon - 9:30am
    Marathon - 9:50am

     

    Please see each distance page for age group categories.

     

    The 2K kids event does not award placegetters, all participants will receive a medal at the completion of the event.

     

    Monetary prizes: for Marathon and Half Marathon 1st, 2nd, and 3rd

    Trophies: for 1st, 2nd, and 3rd in Marathon, Half Marathon, 10k, and 5.4k

    Age Category medals:for 1st, 2nd and 3rd male and female posted after event

    How will I be timed on day?

    All runners in the Marathon, Half-Marathon, 10k, 5k and 2k kids races will be timed. If you wish to receive a finishing time all participants must wear their RACE BIB. Your Race Bib contains a disposable timing chip, if you don’t wear your bib, you won’t receive an official time.

     

    Please wear your race bib on the front of your top and ensure it is visible.

    Where can I find my results?

    Unofficial results are live as you cross the finish line. Official results will be available on the website Tuesday 9 April.

     

    Results will be available on the TCS-Powered The Canberra Times Marathon App. Download it here for all the other features to help your run leading into the event.

     

    Participants who have nominated to receive SMS results and have paid an additional $2 will receive two SMS messages, one as they cross the finish line and then a second text with their official time around 3pm, and finishers will receive a certificate via email.

    What is net time?

    Net time is the time the participant crosses the start line until they cross the finish line. This is how results are displayed on the website, and will be used to award aged category places. These times are for participant information only and are not used to determine place getters. Placegetters are determined by gun time – the first three male and females across the finish line.

    Can't find the answer in the FAQ's?
       

    Get in touch:

    info@solemotive.com
    03 9285 0600
     

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